@whitecaps Thanks for letting me know about this. Just to be clear, you are not permanently banned from the server. I will investigate the matter today and let you know what happened. If you privately message me your account email, I can take a deeper look.
I’ve unthrottled all thorttled accounts to help you get back online. I only see two throttled accounts on production, and one of them was immediately re-throttled, while the other account seems to have returned to normal. Are you running any custom Farmwares on your device? How was your internet connectivity prior to this? A poor internet connection and “runaway” Farmwares are the most likely causes of a throttle, though I will double-check today to make sure it is not a server-side issue.
The reason we had to implement this throttling mechanism was due to multiple malfunctioning 3rd party Farmwares on the server that were flooding the message broker with useless connection attempts. This led to a service outage last week which required manual intervention on my part. Since this feature was added last week, it has only been triggered on 2 devices.