Not sure what you mean by “reloading the firmware” because there is Raspberry Pi firmware and Arduino firmware but one of the troubleshooting pages mentions this
I have the Genesis v1.5 model. It was working correctly up until a couple weeks ago when the new firmware downloaded. I did restart it as well as a factory reset. When it still didn’t come back up, I downloaded the Farmbot-rpi3-10.1.2 and burned it to the card. Still getting the error 30 though.
So, as you can see, I’m kind of at a loss. I believe I’ve followed all the troubleshooting instructions.
@FranktheTank I will take a look now, assuming that your forum email address is the same as your web app email and the device is online so that I may remotely inspect it.
Your WiFi is a bit weak, or there is a network misconfiguration (might not be related to the issue at hand but it will affect the overall usability of your device).
It appears that your device is working again. Please let me know if this is not the case.
@FranktheTank Can I see a photo of the inside of your electronics box? Ideally with the wires showing and zoomed out far enough that I can see connection.
@FranktheTank Sorry for the lack of updates on our end, we’ve had a high volume of customer support requests this week. I am back to investigating your issue this morning.
@FranktheTank Actually, it looks like something may have changed on your end. Did you find a fix to the problem? I just logged in to your account to see this: