SYNC unknown and nothing is working

Troubleshooting
1

I have a newly installed Farmbot. I have my account up and running and I attached to my WiFi but I continue to get a sync unknown status. Can anyone help me to get this operating…

2

Hello Steve,
can you post a screenshot of your diagnosis status? This could help to identify where we need to start searching.

Diagnosis status how it is supposed to be.

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image.png938×448 48.4 KB

I suspect that the device has not connected successfully to the webserver. Maybe something went wrong after configuration. Has the WiFi come up again? Did you try a power cycle to see if the device connects or the WiFi comes up again?

3

Steve-O,

Please follow this troubleshooting guide to get your FarmBot connected.

What is you connectivity diagnosis code?

Marc

4

He replied to me in a private message with a picture, that shows a code 24.
@Steve-O Please use this thread instead of a private chat, so other people can help and learn from this :slight_smile: