Farmbot comunication fail between message and farmbot

Hi I hope you are good, We are facing an issue with our farmbot, the z´s motor is not working. it´s mark one button in green, like blocked. it´s not about the hardware we have tried to connect and disconnect and the problem continue. and also the communication between message broker and farmbot is broken. We have checked the internet connection it is OK.

let me know if you comments

Salvador

This looks like Farmbot isn’t connected at all. Your bot likely is waiting for configuration.