Issues with connecting farmbot to webapp

At a university we try to connect farmbot 1.4 XL to the web app for the first time, but it gives this error and after filling in everything for the configuration it doesn’t connect to our wifi.
Do you know what we can try to solve this problem?

Hi!
I had similar issues.
It sounds like you may need to work with the campus IT folks (firewall in particular).
This document should explain A LOT!

This problem has been solved, it was the university network in the end.
I didn’t figure out why, but it didn’t allow farmbot to connect to it.
Now we used a wifi hotspot instead.
The topic can be removed.

Hey Guys,

For the future please review this document to help to troubleshoot networking issues: