My.farm.bot password reset fails

Troubleshooting
8

Still doesn’t work for me. (BUT I SOLVED IT) My detailed steps are:

  1. Go to: https://my.farm.bot/

  2. Click on “Forgot Password?”

  3. Enter my email address

  4. Click on “Reset Password”

  5. Go to my email, find the email from "farmbot-mailer@my.farmbot.io"

  6. Click on the “here” in the " You can reset your password [here]
    which points to:
    https://u4053404.ct.sendgrid.net/wf/click?upn=6MBApwkRg2YMIJIgX5…

  7. It opens a new browser window and at the bottom it says:
    "Waiting for my.farmbot.io… "

  8. eventually it times out and the browser ends up at:
    http://my.farmbot.io:443/password_reset/eyJh…

BUT I SOLVED IT

  • or at least I got around it.

As a work around I took the link resulting URL that timed out : “http://my.farmbot.io:443/password_reset/eyJh…” and I fixed it by making it look like this:
"https://my.farmbot.io/password_reset/eyJh… "
(for not techie types, if your trying to follow my tracks, the entire rest of the URL is included after the “…”, I didn’t touch that part)

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