This is the second-to-latest version. We recommend always running the latest version unless there is a good reason. Furthermore, we don’t backport bug fixes to old versions- only the newest version receives bug fixes.
Occasional network resets are fine. Problems start when the network connectivity drops below 65% sporadically (more than once per minute).
We provide this information in the device settings area. You can open the menu by clicking the FBOS version:
It seems like you’ve found the answer to this question already, but for those finding this thread via web search: “yes” FarmBot will respond to pings.
After looking at your account, I think you do need to switch to Ethernet. I am skeptical that you will be able to get any amount of gardening done with the current WiFi network. We have an admin backend that tracks WiFi strength over time and your signal seems to dip very low, sometimes as low as 20%- this is not adequate to support FBOS.
I would not get too bogged down in those details. Right now it is quite obvious that the problem is the WiFi. If you run a firewall on your LAN, we do provide a document for IT professionals to assist with unblocking of ports. That does not seem to be the issue with your account, however.
This problem will go away when you get your device onto a stronger network connection, assuming there is no firewall interfering (does not seem to be the case).
It’s a bit complicated to explain, but essentially
Probably her device has a better connection than yours, or your device is not able to keep the websocket connection open.
This is probably because FarmBot’s network cut out again. I see this happen a lot on weak connections, such as WiFi APs that have heavy interference or installations which have obstruction from the AP.
I imagine you are seeing a lot of
:econnrefused errors. This occurs when WiFi is not strong enough to support a real-time connection to the message broker.
I hope this helps! Again, I would highly urge you to address your network connectivity issues before trying anything else. We deal with a lot of customer support requests on a daily basis and unfortunately, low connectivity is the most common issue faced. I am happy to help you with setup, but I do not think we will have success until we can get the WiFi signal strength to stay above 65% at all times.